Maintain a work environment that is safe, professional, friendly, and conducive to a high level of morale, productivity, and performance.Responsible for knowing all policies and procedures of the specific table game he/she is dealing.Offer the highest possible level of Customer Service resulting in a maximum level of guest enjoyment and return play.Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees.Exhibit conduct in accordance with all Illinois Gaming Board (IGB) Rules and Regulations, Federal and State laws and regulations, and Company and departmental policies and procedures.The Dealer is also responsible for guest satisfaction and enjoyment while dealing at a particular assigned table game or rotation of table games. Under the direction of the Table Games Supervisor, the Dealer is responsible for dealing an assigned game in accordance with established policy and procedures on an assigned shift.
